FAQ

Reply: At IVY TROPIC SPA, we offer a wide variety of treatments, including: Relaxing body massage Vietnamese massage Hot stone massage Thai massage Foot massage Deep tissue massage Swedish massage Aromatherapy massage Targeted pain relief massage (you can choose which area of the body to focus on) Neck, shoulder, and back massage We also offer: Sunburn recovery skin care Nail care Facial treatments Bamboo massage – our newest and most innovative technique Foot exfoliation (dead skin removal) Hair wash & scalp massage Waxing services Acne and blackhead extraction SPECIAL SERVICES: We provide long-duration packages and special group packages for large parties or extended sessions. To see detailed information about each service, please visit our Services section here: 👉 https://www.ivytropic.com/home Click on “Book Now” to view options for both individual and group customers. If you're interested in combining multiple treatments into a single custom package, click this link: 👉 https://www.ivytropic.com/homeHome Scroll down below the service images — you'll find the combo package selection right next to the booking button. If you have any questions or need help, feel free to message us directly for a detailed consultation! 📞 Phone : +84 362 003 123 💬 We’re also available on WhatsApp, WeChat, and KakaoTalk for your convenience.

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Reply: Our massage packages range from low to high prices depending on the session duration and the type of treatment. We also frequently offer attractive promotions! Please check out our massage packages in the Services section here: 👉 https://www.ivytropic.com/home It’s very easy — just click on “Book Now” and you’ll see various package options for both individual guests and group bookings. If you're looking for combined service packages, simply scroll down to the image section — right below the “Book Now” button, you will find a “Combo Package” button. If you have trouble finding it or need quick assistance, feel free to contact us directly, or send us a message for detailed consultation: 📞 Phone 2: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Reply: You're welcome to walk in, but we highly recommend booking in advance to ensure a room and therapist are available at your preferred time. To book in advance, simply go to the Services section, choose your favorite treatment, and proceed with booking. If you're selecting one service, you can book it immediately. If you'd like to choose multiple services, just add them to your cart, then check out once for all selected treatments. If you experience any difficulties during the booking process, please don’t hesitate to contact us: 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Reply: IVY TROPIC SPA is open daily from 9:00 AM to 10:00 PM, including weekends and public holidays.

Reply: Yes, we do! We have private double rooms that are perfect for couples or friends who want to relax together. The more people you book for, the better the price! We also offer free pick-up and drop-off service. Please check availability and pricing in the Booking section here: 👉 https://www.ivytropic.com/home

Reply: Yes, we do! We offer specialized massage treatments designed to effectively relieve pain and tension. Just choose a therapy package, then enter the specific areas you'd like us to focus on in the “Notes” section during checkout.

Reply: Yes, you can! When booking your appointment, feel free to request a male or female therapist, and we will do our best to accommodate your preference.

Reply: The duration of each session ranges from 30 to 120 minutes, depending on the package you choose.

Reply: Yes, we do! We regularly offer special deals for new customers, combo packages, and discounts for return visits. Just go to the Booking section — available offers will appear when you select your package. If you want to switch to a combo package, you’ll see the option displayed in a box next to the payment section during checkout. You’re also welcome to leave your phone number or contact us directly — our staff will be happy to send you the latest promoti 📞 Phone : +84 362 003 123 💬 Available on WhatsApp, WeChat, and KakaoTalk

Reply: Yes, we have parking space for motorbikes and bicycles right in front of the spa. For cars, you can park along the street — it's a no-parking-restriction zone, so it's very convenient for our guests to visit and enjoy their experience.

Yes, we do! We offer free pick-up and drop-off service within a 15km radius. When making a booking, simply enter your pick-up address and leave your contact information — our staff will get in touch to confirm the details.

answer: Yes, we do! IVY TROPIC SPA is experienced in serving group bookings, including friends and families. Our facility includes 8 massage beds and 2 foot massage chairs. If your group exceeds 10 people, we will arrange separate sessions of up to 10 people at a time. The larger the group, the better the discount! Please contact us if your group exceeds the available capacity so we can offer you a detailed consultation: 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Yes, you can! You may change or cancel your appointment at least 8 hours in advance. Please contact us directly via phone or through chat platforms (such as WhatsApp, Zalo...) for the fastest support. 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Yes, we accept payments by cash, credit cards, and popular e-wallets in Vietnam (and internationally) to make it convenient for our customers. We also support remote card payment if needed. If you experience any issues during payment, please don’t hesitate to contact us for quick assistance. 📞 Phone 1: +84 827 55 11 85 📞 Phone 2: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Yes, we offer a few gentle treatments suitable for children aged 6 and above. Children can choose services such as relaxing massage and floral aroma massage . However, a parent or guardian must accompany the child during the session.

answer: Yes, we do! We offer a gentle massage specially designed for pregnant women, helping to relax the body and relieve aches and pains. Click here to book our Prenatal Massage. Please note: We do not recommend foot massage for pregnant women.

answer: No need to bring anything at all. Our spa provides clean towels, robes, personal care items, and well-equipped shower facilities for your comfort. Just come and relax! However, if you have your own essential oil and would like to use it during the massage, feel free to bring it and let our therapist know.

answer: Yes, we do! Our staff can communicate in basic English to assist international guests. Our website and booking forms are also fully available in English. Please note: our team is trained in spa-related English, which is sufficient for in-store service. If you need assistance beyond spa topics, we recommend using a translation app to help ensure clear communication

Yes, absolutely! You are welcome to take a shower either before or after your massage, depending on your preference. We provide warm showers for your comfort

answer: Yes, we use high-quality natural essential oils in our massage treatments. Guests are also welcome to request their preferred type of essential oil if they have one. We also offer Thai massage, which does not involve the use of oils. Rest assured, our essential oils are safe for all skin types and are guaranteed not to cause any irritation — we are confident and fully committed to this quality.

Yes, we have Aroma Massage and Relaxing Massage treatments that help reduce stress, relax the nervous system, and effectively improve sleep quality. These treatments will bring a sense of calm and help you easily fall into a deep and restful sleep.

Yes, we do! Before starting the massage treatment, we serve our guests a refreshing iced ginger water to help cool down the body after physical activity in hot weather. After drinking, the warm ginger essence starts to activate in the body, enhancing the effectiveness of the massage treatment. Once the treatment is completed, we offer guests herbal tea, ginger tea, or detox water to help cleanse the body and soothe the mind. We also serve fresh fruit or light snacks such as candies, which help boost immunity.

Yes, we do! IVY TROPIC SPA regularly serves international guests. Our staff can communicate basic English, and our website supports bilingual options.

Yes, we do! We offer combo packages lasting 2 to 4 hours, combining treatments such as massage, facial care, nail care, hair wash, and more — perfect for a full day of relaxation. Please go to the booking section and follow the steps; available packages will appear for you to choose from.

Yes, we do. Our spa is open until 10:00 PM every day, including weekends and holidays. You can book a late appointment to relax after a long day.

Yes, you can! We offer a selection of skincare products, essential oils, bath salts, and natural items that we use in our treatments. You can purchase them at the front desk or request home delivery.

Currently, we accept Vietnamese Dong (VND) and US Dollars (USD). However, you can also pay with international cards at our store or make online payments through platforms that support currency conversion.

At the moment, our spa does not offer sauna or steam services. We’ve found that these are not essential for travelers, as most tourists are already physically active during their trips. Steaming may lead to further dehydration, which is why this service is more suitable for local clients with less physical activity. However, we do offer therapeutic acupressure massage, performed by experienced healers, which effectively relieves body aches and fatigue — often after just one session

Yes, IVY TROPIC SPA offers special discounts for local residents who use our services regularly or come in groups. Please message us to verify and receive your discount code.

Yes, you may bring your child. However, as the spa maintains a quiet and relaxing environment, we kindly suggest arranging someone to watch over your child if they are very young or active. Please note that we currently do not offer childcare services.

Yes, absolutely! We offer combo packages that include both massage and nail care — perfect for guests who want a complete self-care experience. Please select a combined package when booking, or simply add your preferred services to the cart and include nail care to customize your own ideal treatment combo.

Yes, absolutely! Our spa is a great choice for special occasions like birthdays or anniversaries. We offer simple yet thoughtful setups for celebrations — just let us know in advance so we can prepare everything carefully. You can also give a massage treatment as a meaningful gift to your loved ones on their special day

Yes, you can. After your treatment, you are welcome to sit back, relax, and enjoy some herbal tea in our guest lounge area.

Yes, we do! We offer body massage packages, hot stone therapy, deep muscle massage, and skincare treatments specifically designed for men — focused on strength and muscle recovery.

Yes, getting a massage after going to the beach or intense physical activity can help relieve muscle soreness or discomfort in certain areas of the body. Massage aids in rapid energy recovery, alleviates muscle tension, and improves blood circulation throughout the body. This encourages the body to replenish water and nutrients quickly. As a result, after a massage, customers often feel the need to drink water. To accommodate this, we have a designated tea area where all guests can enjoy a relaxing drink after their massage.

Yes, we do! We offer a Sunburn Recovery treatment using natural essences to soothe the skin, promote recovery, and deeply hydrate. It’s especially ideal for beach climates.

If you request a private room, we will gladly accommodate that for solo guests. However, if you feel a private room is not necessary, we may place you in a shared room with other guests. Rest assured, our massage rooms are equipped with curtains between the beds to ensure your privacy.

Yes, we do! We offer waxing services for areas such as legs, arms, and underarms. Please select the WAXING HONEY GEL package when booking.

Yes, we do! We offer a relaxing Hair Wash service, which includes hair care with nourishing shampoo and a scalp massage to help relax the entire body. You can also combine this service with a massage or facial care.

Yes, we do! Our facial treatments include steps such as exfoliation, hydration, and brightening to make the skin smoother, healthier, and more even-toned. We offer a Facial Sculpting Massage with the help of facial care machines, which helps nutrients penetrate the skin faster and provides effective lifting and wrinkle reduction. We also offer the Tanaka Massage Method, an ancient Eastern therapy from Japan. In addition, we incorporate natural fruits to enhance the nourishment and benefits for your skin.

Yes, of course! You may reschedule your appointment free of charge, as long as you inform us at least 6 hours in advance. Please note that if the spa is fully booked on the day you request to reschedule, we may ask you to choose another day or kindly refrain from rescheduling again. If you cancel your appointment and do not show up for any reason, please notify us at least 8 hours in advance. In such cases, you may be required to cover any currency conversion fees charged by the bank or third-party payment platform at the time of booking.

Yes, we do! We offer massage treatments that focus on reducing belly : ABDOMINAL MASSAGE fat and other target areas you wish to slim down. These treatments are combined with slimming essential oils or hot stones to enhance circulation, soften the muscles, and help firm the skin.

Yes, we do! We offer special discount packages for groups or families of two or more. Simply go to the booking section to check for current group promotions. The more people in your group, the better the discount on services. Please check the options menu in the booking section — it displays all available services for families and groups : home

Yes, we do! We have gentle massage packages designed for seniors, such as AROMA MASSAGE, RELAXING MASSAGE, and FOOT MASSAGE. These treatments help promote relaxation and reduce fatigue. The intensity of the massage will be adjusted to suit the health and comfort of older guests.

Yes, we do! Guests will be served complimentary herbal tea, detox water, ginger tea, or floral teas before and after their spa treatments for a complete relaxation experience.

Yes, absolutely! You can call us directly to book your appointment: 📞 Phone : +84 362 003 123 Bạn muốn mình dịch tiếp câu hỏi nào khác không?

Yes, we do! We provide specialized treatments for sensitive skin using gentle, non-irritating products that help soothe and calm the skin. Please let us know in advance if you have any allergies or sensitivities to specific ingredients before your session.

Yes, we do! We offer specialized prenatal massage treatments designed to reduce stress and fatigue, tailored to each stage of pregnancy. Please let us know when booking so we can provide the best care for you.

Yes, you can! Please send your booking request to our email at support@ivytropic.com — we will confirm and send you the appointment details.

Yes, you can take a shower after your massage. However, we recommend resting for about 30 minutes first so your body can fully relax and absorb the benefits of the treatment before showering.

Currently, we do not offer formal meals. However, guests can relax with complimentary herbal tea, detox water, and enjoy fruits or light snacks before or after their massage.

Yes, we do! We offer beauty packages for brides before their big day, including relaxing massages, facial care, and nail treatments to ensure the bride feels beautiful and comfortable.

Yes, currently, we offer waxing services for the intimate area for women, as well as hair removal treatments to make the hair finer and thinner, enhancing the attractiveness of the intimate area.

Yes, we do! We offer relaxing massage treatments that help reduce stress, restore mental and physical well-being. It's perfect for those experiencing stress.

Yes, we encourage customers to make appointments in advance to ensure room availability and timely service. However, if you walk in and there is an available room, we can still accommodate you.

Yes, you can! You are welcome to request soft music or nature sounds throughout the massage to enhance relaxation and create a comfortable atmosphere.

Yes, we have : We have 8 beds and 2 foot massage chairs ! We offer packages for large groups of 10 or more people, and the services will be carefully arranged to meet the needs of all group members. You can check the available packages when booking on our website.

Yes, we do! We offer relaxation and therapeutic massage packages for business travelers, helping to relieve stress and quickly recharge energy. Please feel free to contact us to choose the most suitable package.

Yes, IVY TROPIC SPA is open daily from 9:00 AM to 10:00 PM. If you would like to relax outside of these hours (earlier or later), please book in advance so we can prepare and accommodate you accordingly. 📞 Phone : +84 362 003 123 Have : Whatssap app . we chat . kakaotakl

No, you don’t! We provide everything you need, including robes, spa slippers, and towels. You just need to bring yourself and relax.

Yes, we do! We offer specialized facial treatments for acne-prone skin that deeply cleanse, reduce inflammation, and support effective skin regeneration. You can select this treatment when booking your appointment.

Yes, we can! If you have any allergies to specific ingredients, please let us know in advance when booking so we can choose the most suitable and safe treatment and products for you.

No, we currently do not require a deposit! You can book your appointment and pay directly on our website. If you're not satisfied with the service, we offer a refund—only a small currency conversion fee charged by third-party payment providers will be deducted. This ensures your booking is secure and our staff is ready to serve you on time.

Yes, you can! We accept group bookings for 2 or more people. When scheduling, please select the number of guests and their preferred services so we can prepare and provide the best experience for everyone. 4o

Yes, we do! IVY TROPIC SPA is open on weekends from 9:00 AM to 10:00 PM. Please book in advance to ensure availability of space and staff during the weekend.

Yes, we do! We offer therapeutic massage packages for back pain, which help relax muscles and effectively reduce soreness: HEAD, NECK, SHOULDERS MASSAGE or MASSAGE THERAPY OF PAIN POINTS. You can choose this service when booking your appointment.

answer: Yes, we do! All of our treatment packages are available for both men and women. (Only the intimate area care service is exclusively for women and not available for men.) To book a service, please return to the service list for details — booking is easy with just one click!

answer: Yes, we understand that most travelers are already physically active and exposed to outdoor heat, which leads to significant sweating. Therefore, we do not recommend additional steam or sauna sessions to avoid excessive dehydration and weakened immunity. Most of our tourist guests do not request steam services, so we have not included sauna/steam options in our standard offerings.

answer: Yes, you can! We do accept same-day bookings. However, since we may be fully booked at times, we highly recommend contacting us in advance to check availability and ensure timely service. 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

answer: Yes, we do! While we don't have a dedicated relaxation area, we have a tea corner in front of the spa where you can enjoy a drink, do light work, read, or browse the web in a peaceful setting.

answer: Yes, we do! We offer special combo packages for customers who book multiple treatments. The more treatments you purchase, the more you save. You can choose packages for multiple sessions or share them with friends and family. Just click on the booking section and you’ll see the available packages tailored for your needs.

answer: Yes, we do! We offer slimming massage treatments and body firming therapies that support effective weight loss, such as ABDOMINAL MASSAGE. You can select these services when booking your appointment.

answer: Yes, of course! You can reschedule your appointment as long as you notify us at least 6 hours in advance so we can adjust our schedule accordingly. Rescheduling is free of charge. We will accommodate your new time if a room is available. If not, we will suggest the nearest available time slots to help you easily change your appointment.

answer: Yes, of course! You can book an appointment by calling our hotline — our staff will assist you quickly and easily. 📞 Phone 1: +84 827 55 11 85 📞 Phone 2: +84 362 003 123 💬 You can also reach us easily via WhatsApp, WeChat, or KakaoTalk.

answer: Yes, we do! We offer relaxing massage treatments, including Aroma Massage, which are highly effective for relieving stress. You can select these services when booking your appointment.

answer: Yes, you can bring your small child to the spa. However, we recommend choosing a foot massage so you can more easily care for your child while enjoying the service. 4o

answer: Yes, we do! We offer comprehensive wellness packages that combine massage, skincare, and relaxation therapies to help restore energy and enhance overall well-being. Please check just below the booking button to see all available combo packages with your preferred massage services.

answer: Currently, our services are available at IVY TROPIC SPA only. However, if you are unable to visit the spa, you may request off-site service or in-room massage. We will do our best to accommodate your request—please contact us directly so we can check the availability for your desired location. 📞 Phone 1: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

answer: Yes, we do! We offer specialized skincare treatments for dry and sensitive skin, using gentle and safe products tailored to your skin’s needs. You can select this option when booking your appointment. https://www.ivytropic.com/home

answer: Yes, we do! We always have special promotions for our loyal customers. You can sign up for a membership card to receive exclusive discounts and offers when using our services.

answer: Yes, our spa provides massage services for guests aged 7 and above.

answer: Yes, we warmly welcome large group bookings, especially for events, workshops, or spa parties. Please contact us in advance so we can prepare the most suitable services for your group. 📞 Phone 1: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

answer: Yes, we can provide support in emergency situations if the appointment is booked in advance. However, to ensure the best quality of service, please inform us as early as possible so we can prepare accordingly. 📞 Phone 1: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

answer: answer: Yes, we do! We offer massage treatments specifically for the neck, shoulders, and upper back to help relieve pain and relax the muscles in these areas. Additionally, we also provide treatments for pain points and muscle tension. You can select these services when making your booking.

answer: Yes, we do! We offer a relaxing scalp massage service combined with a hair wash that helps relax your mind, smoothens your hair, and strengthens it. This treatment helps eliminate roughness and tangles, making it especially suitable for tourists who spend a lot of time outdoors or by the sea. You can select this service when making your booking. HAIR WASH

answer: Yes, it does! Our deep tissue massage or Thai , HEAD, NECK, SHOULDERS MASSAGE , MASSAGE THERAPY OF PAIN POINTS massage treatments are highly effective in relieving muscle soreness after exercise. You can choose these treatments when making your booking.

answer: Yes, we do! We use natural products, free from harmful chemicals, to ensure safety and effectiveness in every massage treatment.

answer: Yes, it does! Our massage treatments help stimulate blood circulation, reduce tension, and provide relaxation for the body. For the best results, you can choose various massage treatments, starting from light to more intense techniques.

answer: Yes, we do! We offer full-body exfoliation and facial exfoliation services, which help make your skin smoother and brighter. You can choose this service when making a reservation.

answer: Yes, we do! You can make a reservation by sending your request and necessary information to our email. Alternatively, you can also contact us via: 📞 Phone : +84 362 003 123 email : support@ivytropic.com 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk. We will confirm your schedule and services.

answer: Yes, we do! We offer a variety of massage oils, including coconut oil, rose oil, lotus oil, jasmine oil, and lily oil. These oils help enhance relaxation and skin care during each treatment.

answer: Yes, absolutely! You can request changes to the areas of focus or the intensity of the massage to suit your preferences. We will adjust the treatment to meet your needs.

answer: Yes, we do! We offer specialized facial treatments designed for oily skin to help control excess oil and deeply cleanse the skin. You can choose this option when booking your appointment.

answer: Yes, we do! We offer gentle massage treatments specifically designed for the elderly, helping to relax the body and relieve aches and pains. You can select this service when booking your appointment.

answer: Yes, it does! Gentle treatments such as Relaxing Massage and Aroma Massage are designed to reduce stress and anxiety, bringing a deep sense of calm and relaxation to both body and mind.

answer: Yes, we do! We offer nail care services for both hands and feet, including trimming, nail polish, and nourishing treatments to beautify and maintain healthy nails. You can easily choose this service when booking an appointment :NAIL CARE

answer: Yes, we do! We have private double rooms designed for couples, friends, or small groups. It’s an ideal relaxing space to enjoy the massage experience together.

answer: Yes, we do! We offer skincare treatments designed to brighten and even out skin tone, using premium and safe skincare products. Some of our featured services include: Facial Sculpting Massage Brightening Facial Treatment Body Wrap Treatment Natural Exfoliation You can select these services when booking to naturally and effectively enhance your skin.

answer: Yes, we do! We offer cleansing and moisturizing treatments specifically designed for dry skin. These services help replenish essential moisture, leaving your skin softer, smoother, and more hydrated

answer: At the moment, IVY TROPIC SPA does not offer full hair styling services. However, we do provide a relaxing shampoo treatment to help improve hair health. You can select this service when booking

answer: Yes, we do! We offer specialized massage therapies for customers with musculoskeletal concerns, such as Thai Massage, Head–Neck–Shoulders Massage, and Pain Point Therapy Massage. These treatments will help reduce tension and improve pain relief.

Yes, we do! Treatments such as neck, shoulder, and back massages, as well as relaxing massages, are ideal for office workers. They help relieve tension and fatigue caused by prolonged sitting.

Answer: Yes, we do! You can inbox us or contact us by phone to receive detailed advice on the massage treatments that suit your needs.

Answer: Yes, we do! We offer a full-body exfoliation service combined with skin brightening treatments, helping to brighten and even out the skin tone.

Answer: Yes, it does! Treatments like fat-reducing massage, combined with specialized techniques, can help reduce fat and improve the firmness of the body.

Answer: Yes, we do! We offer specialized facial treatments for acne-prone skin, helping with deep cleansing, reducing inflammation, and preventing acne recurrence.

Answer: Yes, we do! We offer special packages for large groups with discounted rates when booking for multiple people at once. Please select your services and make a reservation. In the booking section, you will find the option for group massage services. You can select up to 4 people at a time. If you have more than 4 people, simply add them to the cart, return to the booking section, add the remaining people, and then proceed to checkout to pay for all the packages in the cart. Feel free to contact us for more details about these group packages. 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Answer: Yes, absolutely! You can request to adjust the treatment or add any service during the session. Our staff will gladly assist you according to your preferences.

Answer: Yes, our spa operates from 9:00 AM to 10:00 PM daily, including weekends and holidays. If you would like to book a session outside these hours, please contact us in advance so we can make suitable arrangements. 📞 Phone : +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Answer: Yes, we do! Our back massage and relaxing massage treatments are highly effective in relieving back pain and relaxing the muscles, helping to improve discomfort and promote overall wellness.

Suggested Answer: Yes, we do! We offer special massage treatments specifically designed to relieve severe stress, promote deep relaxation, and improve emotional well-being. Treatments such as Aroma Massage, Relaxing Massage, and Back-Neck-Shoulder Massage are highly effective in soothing tension and calming the mind. 4o

Answer: Yes, we do! All our full-body massage packages include a warm or cold eye compress treatment, which helps reduce puffiness, dark circles, and smooth the skin around the eyes. After booking your massage appointment, please mention your specific eye concerns so we can choose the most suitable eye compress for you.

Answer: Yes, we do! We provide anti-aging skincare treatments that help rejuvenate the skin, improve elasticity, and reduce wrinkles. Our premium skincare products are designed to promote healthy, youthful-looking skin.

Answer: Yes, we do! We offer treatments specifically for sunburned skin, including deep hydration and skin recovery therapies to soothe and repair damage caused by sun exposure. You can view and book this service under: SUNBURN RECOVERY.

Answer: Yes, we do! We offer facial treatments specifically designed for oily skin, helping to deeply cleanse, tighten pores, and control excess oil.

Answer: Yes, it does! Treatments like relaxation massage and Aroma massage help relax both the body and mind, thereby improving sleep quality and reducing stress.

Answer: Yes, we do! We offer facial treatments specifically for dry skin, providing deep hydration to make the skin soft and smooth.

Answer: Yes, we do! We offer deep tissue massage treatments that help relieve tight muscles, providing relaxation and effectively reducing soreness

Answer: Yes, we do! We offer special deals for regular customers, including discounts on services and gifts for frequent bookings. Please contact us for more details.The membership program is for customers who frequently use the services repeatedly, or for guests who are invited to experience the services at the spa.

answer: Yes, we do! You can relax and unwind in our waiting area before your service. We also provide complimentary drinks, handmade snacks, and fruits for your enjoyment. We always strive to offer the most comfortable experience for our guests.

answer: Yes, we do! IVY TROPIC SPA uses natural body care products, including essential oils and herbs, to help relax the body, rejuvenate energy, and improve health.

answer: Yes, we do! We offer Aroma massage and relaxation meditation treatments, which help relax the mind, reduce stress, and restore emotional balance for both body and mind.

answer: Yes, we do! We offer post-surgery skincare treatments that help the skin recover quickly and reduce swelling.

answer: Yes, we do! We offer relaxation and health improvement massage treatments that help stimulate blood circulation, enhance overall health, and improve the body’s ability to absorb nutrients. For customers who are underweight, our spa also provides balanced nutrition advice for home use. Our products are completely natural and help improve daily meals to support healthy weight gain. We offer personalized nutrition guidance from our expert nutritionists.

answer: Yes, we do! We offer comprehensive wellness packages that include massage, body therapy, skincare, and mental relaxation to help you feel restored and rejuvenated.

answer: Yes, we do! Our treatments such as relaxing massage, therapeutic meditation, and Aroma massage help calm the nervous system, reduce stress, and improve sleep quality.

answer: Yes! You can easily make an online payment through our system when booking. We accept credit cards, debit cards, and bank transfers.

answer: Yes, we do! We offer gentle massage services for children to help relax their bodies and minds.

answer: Yes, to secure your reservation and ensure a room is available for you — along with free pickup service — we kindly ask that you pay in advance through our website. If for any reason you cannot come, please contact our support team. We offer a refund policy, which is detailed in the "Returns & Refunds Policy" section. However, if you prefer not to reserve and pay in advance, you are welcome to walk in and use our services. If we have an available room at that time, we’ll gladly serve you. Thank you very much!

answer: Yes, we do! We offer detox packages that combine massage with techniques inspired by Western methods, using natural essential oils and lymphatic stimulation to effectively detoxify and cleanse the body.

answer: Yes, we do! Our staff communicates well in English within the spa industry. However, for other specialized fields, our staff might not be as fluent. Currently, we also provide clear information in English on our website, making it easier for international customers to use our services.

answer: If you arrive late, please notify us so we can reschedule your appointment for another time, depending on room availability. Rest assured, rescheduling is free of charge. If there is availability at the time of your arrival, we will serve you as per your original booking, including the full duration of your massage. However, if no rooms are available, the duration of your massage may be shortened, or we may offer a complementary session for your next visit. This is to ensure that we can accommodate the next customer who arrives on time. So, please don’t worry, your massage time will not be lost.

answer: Yes, you can! However, to ensure a relaxing experience for all our customers, we encourage you to bring someone along to look after the child or inform us in advance so we can make appropriate arrangements.

answer: Currently, our spa mainly serves tourists from various countries. Most tourists do not request invoices, so we do not issue invoices for customers.

answer: Yes, of course! When making your reservation, you can note the area you'd like the massage to focus on (e.g., neck, lower back, legs...), and our therapist will follow your request.

answer: Yes, we do! After your treatment, you will be served herbal tea, detox water, homemade pastries, or light fruits to help you relax and recharge your energy.

answer: Yes, of course! You can arrive 10-15 minutes early to enjoy some tea, soak your feet before the treatment, or change and relax as you prepare for your session.

answer: Yes, of course! Some treatments use natural relaxing essential oils. You can choose your preferred scent, such as lotus, lemongrass, lily, jasmine, and more.

answer: You can make a reservation up to 1 year in advance, or a few months, weeks, or even just a few days ahead, depending on availability. The earlier you book, the easier it is to choose a preferred time and technician.

answer: You may shower beforehand to feel fresh and relaxed, but it is not required. The spa provides shower facilities if you need to use them

answer: Yes, we do! We offer a foot exfoliation service. You can book the service here: https://www.ivytropic.com/service-page/exfoliation-foo?referral=service_list_widget

answer: No, if you arrive late and we still have available beds, we will serve you for the full duration. If there are no available beds, we will serve you according to the available time slot. The remaining time will be added to your next session. So, you can rest assured that you won’t lose any of the time you’ve booked. However, to ensure the best experience, we recommend arriving on time.

answer: Yes, you can! If you wish to use your personal cosmetics for your skincare treatment, feel free to bring them with you.

answer: Yes, we do! At IVY TROPIC SPA, we use coconut oil as the main ingredient. It is safe and gentle, suitable for all skin types. However, the coconut oil has been specially refined to avoid the coconut scent in the massage area, so it does not affect the smell for other customers.

answer: Yes, of course! You are welcome to bring your own cosmetics, and our technician will assist in using them according to the proper facial care procedure.

answer: Yes, we do! We offer special combo packages for first-time visitors at an affordable price with guaranteed quality. If you'd like to try our services, you can book a 30-minute massage, which is the most affordable option for you to experience our treatments

answer: Yes, after a massage, it's recommended to drink plenty of water, avoid taking a cold shower immediately, and rest gently to allow your body to fully absorb the relaxation benefits

answer: Yes, the price on the system already includes taxes, with no hidden fees. All price details are transparent when you make a reservation on our website.

Yes, our spa welcomes customers from 6 years old and above.

answer: Yes, we do! We offer gentle massage packages designed to relieve joint pain and provide relaxation for the elderly, using safe techniques and mild essential oils.

answer: Unfortunately, to ensure a relaxing environment for all our guests, pets are not allowed in the treatment areas.

answer: Yes, we do! We accept group bookings for companies or tour groups, and we offer special discounts. Please contact us in advance to arrange the schedule.

answer: Yes, we do! The spa has a spacious and quiet waiting area with drinks and sofas for companions to relax while waiting.

answer: Yes, they are! We use gentle, skin-friendly products that are suitable for sensitive skin. Our therapist will assess your skin type before starting the treatment to ensure the best care.

answer: Yes, you can! You may book a service as a gift for someone else. Just make sure to provide the recipient’s information in the notes section when making the reservation.

Answer: Yes, you can have a light meal before the massage. If you've had a heavy meal, we recommend starting with treatments in a lying face-up position, such as a foot massage. Alternatively, let the therapist begin with a facial massage while lying on your back. After about 30 minutes, when you're no longer too full, we can proceed with the face-down massage position.

Answer: Yes, absolutely! You are encouraged to request a different therapist if you feel the current one is not a good match. We truly support this and are always ready to accommodate your request to ensure your comfort and satisfaction.

Answer: Yes, you may arrive a little late. However, we recommend arriving on time to enjoy the full treatment. If you arrive more than 15 minutes late, your massage duration may be shortened.

Answer: Yes, we do! After each treatment, guests are served herbal tea or filtered water to help detoxify the body and enhance relaxation.

Answer: We recommend that you avoid eating too much before a massage to prevent feeling bloated or uncomfortable during the session. However, if you’ve already had a full meal, don’t worry — we can adjust the session. You may start with face-up positions first, then switch to face-down once you feel more comfortable. This way, your massage experience won’t be affected much.

Answer: After the massage, light movement is enough. If you feel like resting, you can lie down for an additional 5 to 10 minutes. However, additional rest is not necessary, as you’ve already had a brief sitting period (5 to 10 minutes) after the massage ends to relax and adjust.

Answer: Yes, it does! The massage treatments help relax the nervous system, support deep sleep, and effectively improve insomnia.

Answer: Yes, we offer gentle relaxation massage packages suitable for women after childbirth. Please inform us in advance so our staff can prepare accordingly to ensure the best experience.

Answer: Yes, if you feel it's necessary, you can definitely request additional massage oil throughout the session. Just inform our staff, and they will accommodate your request.

Answer: After each session, you should notice significant relaxation and pain relief. To ensure long-lasting effects, it’s recommended to have regular treatments and maintain a balanced health care routine.

Answer: Yes, you do! Many clients from Asia prefer to wear clothes during the massage, while many European clients prefer not to wear clothes. Whether to wear clothes or not is entirely up to you. We also provide clothing for you to wear during the treatment to ensure a smooth and effective massage experience.

Answer: IVY TROPIC SPA is located at [Tổ 3, Ấp Ông Lang, Xã Cửa Dương, Phú Quốc, Kiên Giang]. You can easily find us on the map, or contact us for detailed directions. 📞 Phone 1: +84 827 55 11 85 📞 Phone 2: +84 362 003 123 💬 You can easily reach us via WhatsApp, WeChat, or KakaoTalk.

Answer: Yes, you can come directly, but to ensure availability of a room and staff on time, we encourage you to make a reservation in advance.

Answer: Yes, we are always happy to accommodate customers with special needs, such as preferred staff requests, customized treatments, or private space arrangements. 4o

Answer: No, our spa does not have any cameras inside the massage rooms to ensure complete privacy for our guests. Cameras are only installed in the following areas for operational and safety purposes: Nail area Entrance area Hallways outside the massage rooms Kitchen area Laundry area at the back The purpose of these cameras is to monitor staff behavior, ensure that only proper materials are used during treatments, prevent staff from leaving guests unattended, and protect spa equipment and supplies from loss or damage. Additionally, we have installed fire and smoke detectors in areas with higher fire risk, such as towel storage and supply rooms, to ensure safety for both our guests and staff. 4o

Answer: Yes, we do! Our spa rooms are equipped with air conditioning and fans, always maintaining a comfortable room temperature of 28°C to ensure a pleasant and relaxing environment for our guests. If guests do not wish to use the fan, please feel free to request that it be turned off. If you prefer not to use air conditioning, you may also request to have it turned off. If you would like the room to be cooler than 28°C, simply let us know and we will lower the air conditioning temperature accordingly. In case the room is shared with other guests—some preferring a cooler environment and others not—we will provide extra blankets for those who are sensitive to cold to ensure everyone remains comfortable. If you prefer not to use air conditioning or a fan at all, we kindly suggest booking a private room or choosing a foot massage in the open seating area at the front of the spa.

Yes, our massage rooms are equipped with aromatherapy diffusers. We ensure a gentle, well-balanced floral scent throughout the room to create a pleasant and relaxing atmosphere for our guests.

Yes, our spa has a dog — an Alaska Malamute from Russia. He’s very friendly with guests. However, to respect customers who may not be comfortable around dogs, we usually keep him in the back yard and only bring him to the front if requested. Many guests love petting him, so we allow that when appropriate. Otherwise, he’s only allowed out before opening hours or after closing time.

No, we do not record any images or videos during your massage unless you specifically request it.

Welcome! How may I assist you today?

Welcome! How may I assist you today?

Welcome! How may I assist you today?

Welcome! How may I assist you today?

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